Most Asked Questions
To share files with external users without using email, use a Collection Link.
The Collection Link option appears in the Share window as the "c...
Fri, Dec 16, 2016 at 3:30 PM
After 5 unsuccessful attempts to log in to your Flight account, the account will be locked.
If you are not a Flight Administrator, you can try r...
Fri, Dec 16, 2016 at 3:31 PM
Any user with editing privileges can add keywords and tags to assets.
This includes:
All Admins
Contributors with the Edit Content privile...
Fri, Dec 16, 2016 at 3:31 PM
Consumers have limited privileges in Flight. They're relegated to view-only access.
Consumers can view:
Assets marked "Approved&qu...
Fri, Dec 16, 2016 at 3:32 PM
Here’s a helpful way to think about how to label with keywords and tags:
Keywords = high-level (broad context)
Tags = low-level (specific context)
...
Mon, Jan 9, 2017 at 10:52 PM
What’s the difference between folders and albums?
This is the number one question we receive regarding folders and albums. Discerning between the two is...
Wed, Jan 10, 2018 at 11:33 AM
To quickly exit the Information Page or Preview screen, hit the Esc key. This will return the user to the file gallery. To quickly cancel multi-select, ...
Tue, Mar 20, 2018 at 10:26 AM
Emails directed your way from Flight may happen occasionally, as in the case of recovering a forgotten password or being tagged in a comment. The email will...
Fri, Jan 5, 2018 at 11:30 AM